divpProfessional bank branch manager with over 7 years of experience. Proficient in all aspects of bank management and operation, including account management, customer service, staff coordination, and product sales. Prior experience provided opportunity to supervise account growth, and in that span, savings and Non Barweer account establishment increased by over 20 percent. This is combined with exemplary service skills and thorough knowledge of the banking industry. Dedicated to effective and innovative management techniques to ensure the success of the branch./p
pExcellent critical thinking capacity and application/p
pAdept at performing under pressure or on tight deadlines/p
pStrong work ethic and drive to perform/p
pSkilled in both written and spoken communication/p
pAble to work alone or among a larger group/p/div
Collection and recovery default customer
A branch manager is an employee who oversees the operations of a branch of a bank or financial institution.
Branch manager\'s responsibilities include managing resources and staff, developing and attaining sales goals, delivering exceptional customer service, and growing the location\'s revenues.
In prospective branch managers, employers look for someone with experience, proven success, and leadership skills.
Pro-actively managing and developing effective client relationships, identifying and managing solutions to meet a wide range of client needs and promoting products and services
Generating and growing revenue streams through effective client management
Developing a comprehensive understanding of the client’s financial needs and demonstrating strong product and service knowledge in order to match the bank’s offering with client needs
Generating new client acquisitions and selling products to new clients; liaising with the sales team to ensure the quality of leads referred is to the required standard
Conducting KYC reviews and risk assessments associated with on-boarding new clients
Overseeing the credit risk associated with assigned client relationships
Maintaining and updating accurate client information; taking ownership of client service requests and enquiries
Making proactive client calls and responding swiftly to client requests
Working with other Relationship Managers to enhance the service offered and improve revenue generation
Preparing presentations to senior management to appraise them of new business development plans and strategies
Relationship Officer Responsibilities and Duties
Collaborate with Private Banker to assist clients in accomplishing wealth management objectives.
Develop and maintain professional understanding of customer base to assist Banker deepening current relationships.
Perform as key contact for selected customer relationships under Banker guidance.
Initiate apt activities to ensure on time and scheduled response to customers.
Ensure to alert Banker with respect to any delays along with potential issues.
Support to open and link new accounts on One Source.
Provide assistance to Banker to attain approval on new account openings.
Review independently all documents and link entire customer accounts to suitable relationship.
Provide securities details, quotes and valuations to customers.
Implement and supervise all unsolicited trade activities.
Ensure to alert Banker of prospective sales opportunities surface from discussions with clients.
Conduct evaluation of client’s accounts.
Collect mandatory information to analyze client situation.
Develop and oversee relationships with clients performing alongside Relationship Manager to ensure top level service provided to clients.
Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.